Latest Jobs Bank of Ireland | Collections & Recoveries Data Analyst in UK 2022

Job Title: Jobs in UK 2022 – Bank of Ireland to hire following staff
Hiring OrganizationBonk of Ireland, UK
Jobs Location County Down, UK
Published Date06/02/2022
Valid Date06/19/2022
Job TypeFull-time
CurrencyPound Sterling
Latest Jobs Bank of Ireland | Collections & Recoveries Data Analyst in UK 2022

Collections & Recoveries Data Analyst

Description

There’s never been a more exciting time to work at Bank of Ireland – we are going through an outstanding period of transformation and growth, adapting to what our customers need from us in a constantly evolving digital world.

This transformation builds on our long standing tradition of being the trusted bank of choice for many customers. Our focus is ensuring we address the needs of our customers in today’s digitally focused and time challenged environment.

Purpose

As the first point of contact for our branch customers, the Customer Service Advisor will provide a professional, friendly and efficient service, both face to face and on the telephone.

You will support customers by identifying and recommending appropriate product & service options ensuring customers are at the heart of everything we do.

Accountabilities

  • As a member of our Customer Service Team, our focus is ensuring we address the needs of our customers in today’s digitally focused and time challenged environment.
  • You will provide a professional, friendly and efficient service, both face to face and on the telephone. You will take personal accountability to support customers by identifying and recommending appropriate service options with quality conversations and signpost to product offerings.
  • Ensure customers are at the heart of everything we do, focussing on right first time, promoting the convenience of self service and digital options; delivering on commitments and promises.
  • Carry out activities accurately and efficiently e.g. cash management / service, in a manner that is fully aligned with policies, branch operating procedures, controls and standards.

Skills & Experience

  • Previous customer service experience demonstrating a high standard of service in every customer interaction.
  • Self-motivated and upbeat with the vital drive to achieve agreed objectives and engage with career and personal development offerings to drive your career.
  • Passion and dedication to identify sales leads and referrals.
  • Excellent communication skills with the ability to work effectively as part of a team.
Latest Jobs Bank of Ireland | Collections & Recoveries Data Analyst in UK 2022
About: Bank of Ireland

The Bank of Ireland Group Competency model provides clarity on what is required to deliver success and to achieve Bank of Ireland’s Purpose – to enable our customers, our colleagues and communities to thrive. There are seven competencies which are a core part of how we operate as a Bank. These competencies provide consistency for everyone on performance expectations, whether you’re a Leader, People Manager or an Individual Contributor.

Latest Jobs Bank of Ireland | Collections & Recoveries Data Analyst in UK 2022

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