IT Field Engineer Jobs | Concept Resourcing in United Kingdom 2022

Job Title: Jobs in UK 2022 Concept Resourcing to hire following staff
Hiring OrganizationConcept Resourcing, UK
Jobs LocationCambridgeshire, UK
Published Date06/05/2022
Valid Date06/23/2022
Job TypeFull-Time
CurrencyPound Sterling
Gender (M/F)
IT Field Engineer Jobs | Concept Resourcing in United Kingdom 2022

IT Field Engineer

Description:

Are you an experienced Field Service Engineer looking for the next step in your career?
Do you want the opportunity to work for a fast-growing MSP who prioritise staff training and progression?
Do you have experience of logging and processing customer tickets, and working to SLA’s?

Role:

Provide onsite IT technical support for customers, customer-facing experience supporting end users face to face is essential. Ensuring the customers receive the highest level of support, working closely with the technical teams to investigate, troubleshoot and support IT infrastructure, hardware, and software across our customer locations.

Responsibilities:

  • Perform onsite IT support functions for the customer, representing face to face with our customers.
  • Record activities and functions performed while onsite through the Ticket
  • Management tool, ensuring transparency, reporting accuracy and knowledge share.
  • Explore service improvements and innovation in the market and how these can benefit our business from an operational, services and security perspective.
  • As an advocate for IT services, engage with, develop and manage relationships
  • between all relevant parties, departments and customers.
  • Propose and deliver improvements to the Framework for Operational practices and services, delivering the standards and tracking the adherence to the key stages.
  • Propose and deliver improvements to the Framework for Operational practices and services
  • Cover and support other Field Service Engineer onsite bookings, if required due to absence.

Requirements:

  • he following technical competencies are desirable but not essential:
  • Knowledge of Windows operating systems, both pc and servers
  • Knowledge of computer hardware, software, security and networking
  • Active Directory (Configuration, troubleshooting, Group Policy)
  • Microsoft Exchange (2010, 2013, 2016)
  • Basic understanding of networking (DNS, DHCP, switching, routing, VPN)
  • Citrix Technologies (XenApp, XenDesktop, NetScaler, StoreFront)
  • Any SharePoint experience would be beneficial
  • Office 365 Technologies
IT Field Engineer Jobs | Concept Resourcing in United Kingdom 2022
about: concept resourcing

Founded in 2000, Concept IT are a fast growing independent recruitment consultancy supplying contract and permanent recruitment solutions to the IT, engineering and Public sector. Through our proven track record of successful project delivery, we are preferred suppliers to many satisfied customers throughout the UK.

Our vision is to be the leading independent recruitment consultancy in the UK through:

Providing an exceptional recruitment service to all our clients and candidates
Attracting and developing the best talent in our industry
Achieving rapid annual growth

Through our Investors in People accreditation and REC membership we are proud of our quality standards. We promote diversity and equal opportunities and undertake to comply with the ILO conventions on Employee Rights (subject to compliance with local legislation and regulations).

for more detail please click APPLY ONLINE button

IT Field Engineer Jobs | Concept Resourcing in United Kingdom 2022
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