BIC Jobs Turkey | Customer Service & Logistics Coordinator 2022

Job Title: Jobs in Turkey 2022  BIC to hire following staff
Hiring OrganizationBIC, Turkey
Jobs LocationIstanbul, Turkey
Published Date06/14/2022
Valid Date07/17/2022
Job TypeFull-Time
Gender (M/F/D)
BIC Jobs Turkey | Customer Service & Logistics Coordinator 2022

Customer Service & Logistics Coordinator


In the position of Logistic & Customer Service Coordinator you will be part of the Supply and Deliver organization in Europe. Your scope will be Turkey and Central Asia.

Logistic operations and distribution are provided by a 3PL and Customer Service tasks are performed through a shared Service Center located in Sofia. 


  • Guarantee effective communication with GBS in Sofia with regard to incoming requests from internal and external customers
  • Coordinate with functional support at Local and European level to achieve service level objectives and ensure continuous improvement in customer satisfaction
  • Keep proximity to the market, provide visibility, priorities and relevant information to GBS in Sofia about main promotional campaigns and key strategies
  • Administrate and support activities related to legal and local requirements
  • Lead and Coordinate all Distribution and Co-packing activities
  • Lead Import planning and coordination process with customs broker, finance and warehouse
  • Manage Supply Orders for Other Products Category
  • Support and actively participate in all Country’s Logistics  and Customer Service projects


  • University Degree
  • Minimum 3 years of experience in Customer Service roles
  • Native Turkish and advanced English
  • Exposure to ERPs; JDE is a plus
  • Strong communication skills
  • Customer service orientation and proven problem solving ability
  • Proven ability to work in a team and with tight deadlines

BIC Jobs Turkey | Customer Service & Logistics Coordinator 2022

about:  bic

BIC® products are recognized all over the world for their quality, safety, affordability and ease of use. The ballpoint pen, the pocket lighter, and the shaver are all part of the daily lives of millions of consumers. These products make BIC® an iconic international brand, present in more than 4 million retail outlets in more than 160 countries around the world.

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BIC Jobs Turkey | Customer Service & Logistics Coordinator 2022
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