Amazon Jobs as Delivery Station Liaison in United Kingdom 2022

Job Title: Jobs in UK 2022 Amazon to hire following staff
Hiring OrganizationAmazon Jobs
Jobs LocationUnited Kingdom
Published Date06/21/2022
Valid Date07/12/2022
Job TypeFull-Time
CurrencyPound Sterling
Gender (M/F/D)
Amazon Jobs as Delivery Station Liaison in United Kingdom 2022

Delivery Station Liaison

Description:

At Amazon we’re working to be the most Customer-centric company on earth and we are constantly improving how we fulfill and deliver customer orders. Our goal is to exceed expectations by continually striving to innovate and provide best in class customer support as we expand our logistics products and services. To improve the customer experience we are establishing a group of delivery station based customer service associates that enable real-time, hands-on investigation of where a package is and how Amazon can get it to a customer as quickly as possible. Additionally, it provides customer access to local experts who can provide them the most accurate and up-to-date information about their packages and how Amazon is resolving potential delivery issues affecting them.

Responsibilities:

  • Communicating with customers directly via phone and email
  • Empathizing with and prioritizing customer needs
  • Upholding company values and respecting every customer
  • Exuding patience and ownership with each customer
  • Resolving conflicts and setting appropriate expectations with customers
  • Clearly understanding and responding appropriately to the issues that customers present
  • Consistently composing a grammatically correct, concise, and accurate written responses to customer issues
  • Approaching problems logically and with good judgment to ensure the appropriate customer outcome
  • Making quick and effective decisions on behalf of the customer
  • Working a flexible, Full Time schedule (40+ hours per week)
  • Performing the following tasks, with or without reasonable accommodation:

Basic Qualification:

  • High School or equivalent diploma
  • Experience with Windows Operating Systems and Microsoft Outlook
  • Familiarity with multiple browsers, multiple tabs, window navigation and instant messenger tools

Preferred Qualification:

  • Previous experience in Customer Service
  • Ability to effectively prioritize work time to ensure efficiency

Amazon Jobs as Delivery Station Liaison in United Kingdom 2022

about: amazon jobs

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Amazon Jobs as Delivery Station Liaison in United Kingdom 2022
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