Collections & Recoveries Data Analyst Positions at Bank of Ireland in UK 2022

Collections & Recoveries Data Analyst

Description

UK Collections & Recoveries is a newly formed team within UK Operations, responsible for the delivery and implementation of the Bank of Ireland’s collections & recovery strategy, while balancing the recovery of debt with maintaining strong, positive relationships with our customers.

Accountabilities

• Develop and maintain a suite of collections and recoveries operational and portfolio MI enabling effective day-to-day management and reporting to collections stakeholders
• Automate and streamline regular reporting processes
• Use your collections domain expertise to analyse collections trends, provide valuable insights, and inform strategy and operational enhancements
• Create and manage collections capacity management reporting for internal and external teams
• Develop and operate controls to ensure integrity of reporting and maintain data quality
• Create sustainability by maintaining complete and up-to-date procedural documentation for MI and reporting

Skills & Experience

•  Excellent SAS skills – being able to manipulate large data sets from multiple sources and develop SAS code
• Experience implementing and using Tableau as well as automation of processes utilising Python or other similar tools.
• Evidence of strong collections and recoveries analysis, problem solving and decision making skills
• Proven ability to analyse complex information and convey key points in a clear and impactful manner to a variety of stakeholders

Collections & Recoveries Data Analyst Positions at Bank of Ireland in UK 2022

About: Bank of Ireland

The Bank of Ireland Group Competency model provides clarity on what is required to deliver success and to achieve Bank of Ireland’s Purpose – to enable our customers, our colleagues and communities to thrive. There are seven competencies which are a core part of how we operate as a Bank. These competencies provide consistency for everyone on performance expectations, whether you’re a Leader, People Manager or an Individual Contributor.

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