Teleperformance Positions as Fashion Customer Service Representative Spain 2022

Fashion Customer Service Representative

Descriptions

Teleperformance is a worldwide leader in customer experience management and contact centre business process outsourcing. Our company employs around 420.000 people working in over 265 dialects and languages, in 88 countries, operating across all business sectors and all continents on behalf of major international companies.

Responsibilities

• Receive incoming telephone calls from new and existing customers
• Manage customers’ orders, changes and returns of products and/or services according to ensure timely and accurate product and service delivery
• Provide and excellent customer service experience to clients through different contact channels, in order to enhance customer satisfaction, engagement and increase sales

Requirements

• Advanced/native level of German
• Advanced level of English or Spanish
• Data accuracy
• Attention to detail
• Ability to gain immediate credibility and trust
• Exceptional communication skills
• PC and system literate

Benefits

• Full-time position (39hs/week), from 11.00 to 19.00
• Competitive Salary
• Temporary contract (2 months)
• Individual career paths to grow within the project
• We are one of the world’s largest provider of contact center services
• Engage in an excellent work environment and team building activities.
• Dynamic and international environment

Teleperformance Positions as Fashion Customer Service Representative Spain 2022

About: Tele performance

Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions.

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